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Can I cancel my membership at anytime?Yes. If you are a Monthly member you can cancel up to the end of your current month. Membership months run from the day you signed up. So if you joined on the 14th your membership will run from the 14th to the 14th of each month. Prepaid 6 and 12 month memberships and punch pass memberships do not automatically renew and are non-refundable. If you move away, get injured or something we will be happy to work with you.
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How long is each session?Sessions are blocked in 50 minute increments with 10 minutes between. You can block out up to three consecutive tee times for 2 hours and 50 minutes. All tee times are on a first come first served basis. Members can hold up to three (3) 50-minute sessions. As soon as use a time and have less than three you can book your next time. This policy ensures access to all members and reduces no-shows.
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How busy is it? Is it hard to get times?We limit the memberships at each location to 35 monthly members to ensure good access to times for everyone. In the Summer it is a bit less busy and you can often book times the same day or a couple of days out. As you can guess, the Winter months are busier and takes a bit more planning but times are usually available 3-4 days out.
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Can I bring family, friends or guests?Absolutely! You can bring your friends to play a round or just work on their swing without any additoanl charge. The member must be present and you will be responsible to have your member guests sign the Member Guest waiver when they arrive.
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What is the difference between unlimited and punch pass memberships?They work the same. Monthly members just have the ability to book unlimited time each month and their membership is billed monthly. Punch pass members have a limited number of sessions they can book and the sessions expire after 6 months. So if you want to use it a few times a week the monthly membership is better. If you want to use a few times a month the punch pass is better.
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How many bays to you have?We promise the best experience for our members so each Private Fairway has just one private bay for you and your guests.
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Can I book a single session?We don't have any onsite staff so it we can't accommodate single sessions. You can purchase a punch pass which gives you access to use 10 or 20 sessions over a 6 month period.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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